Help


How do I register?

Go to www.TruistMomentum.com and scroll to the registration section. Enter your name, company email, the registration code provided by your employer, and set your password. After clicking to accept the terms of use agreement, click to register.


I am having trouble logging in. What should I do?

Reset your password by clicking "Forgot Your Password" found under the "Member Log In" section of the Truist Momentum login page. Enter the email address you used when registering and you will receive an email with a link and a security access code to reset your password.

When registering, you were prompted to use your company email. If you have forgotten or need to change your email address, please email us at Support@TruistMomentum.com.


I have a question about my company's financial wellness program. Who should I contact?

For questions regarding the details of your company's financial wellness program, please contact your company's program administrator.


I have a question about the website. Who should I contact?

For questions about, or issues with Truist Momentum, please email us at Support@TruistMomentum.com.


How do I upload my cover photo?

You cannot crop or edit your photo once it has been uploaded to Truist Momentum. Before uploading your cover picture on your My Profile page, make sure you crop it to a width and height ratio of: 960(width) by 348(height). Otherwise, the photo may appear skewed or distorted.


Can I access Truist Momentum from anywhere?

As long as you remember your login information and have an internet connection, you can access Truist Momentum from anywhere.


I have a question about My MoneyDesktop. Who should I contact?

For any questions regarding My MoneyDesktop, click on the "?" question mark button when accessing the My MoneyDesktop tool. The "?" question mark button is found at the top right of the My MoneyDesktop tool. You can access My MoneyDesktop by first logging into Truist Momentum, and then clicking on the "My Tools" page at the top of your screen.


If I have a question regarding my credit score, credit report, or the website, whom do I contact?

If you have a question or comment specific to My Credit, contact SavvyMoney at Support@SavvyMoney.com.


How do I close my account?

If you would like to close your Truist Momentum account, please request to have your account closed via email at Support@TruistMomentum.com.